shaven

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Mobius - Micro SD card won't copy files to windows
« on: March 17, 2016, 03:34:28 pm »
I recently bought a Mobius camera to record flights and  I've used a scandisk ultra 32GB formatted in FAT32.  After its first use my friend inserted the SD card into his laptop and copied the files without issue.  When I used my laptop (modern Dell inspiron 3i using windows 8.1), it won't read the SD card.  Windows 8.1 recognises the disk but if I try to open it, it just hangs.  The first time I did this it did recognise the disk and I could see the files but it wouldn't copy them.  I have other SD cards and they all work correctly.

Has anyone else had this problem?  If so how did you resolve it?

I setup the Mobius up using Painless360 - 

But I don't think its a Mobius issue, more likely to be an SD or windows issue.

thanks, Shaven.

Re: Mobius - Micro SD card won't copy files to windows
« Reply #1 on: March 17, 2016, 05:22:32 pm »
Format The Card in exFAT with The Mobius Setup.exe

suzali

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Re: Mobius - Micro SD card won't copy files to windows
« Reply #2 on: March 17, 2016, 05:55:55 pm »
I know this issue only when connected via usb-cable.
Mobius needs really good quality usb cable.
I assume, you are using a card reader ?

shaven

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Re: Mobius - Micro SD card won't copy files to windows
« Reply #3 on: March 18, 2016, 11:38:36 am »
Yes I'm using an SD card adapter.

If I put the card in the mobius it's fine (was last time!?), I'll re-format it through the mobius setup and then try connecting with a really good USB cable.

Thanks  ;)


shaven

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Re: Mobius - Micro SD card won't copy files to windows
« Reply #4 on: March 21, 2016, 01:31:44 pm »
Success - I connected the card into the Mobius and connected it the PC.  A message was returned saying 'there's a problem with this drive, scan to fix or continue', I continued.  The mobius connected to the PC and I could see the drive.  I then did the following.

1. Formatted the card using Msetup (mobius app/tools).
2. Disconnected and reconnected and the card could be seen by the PC.
3. Made a short test film.
4. Re-connected the Mobius and checked I could play the film with success.

All good - after further reading of the Mobius manual, it does say to use only really good format apps but preferably the one in Msetup and that poor SD cards and USB cables might not work.

My conclusion here is based on the manual and the forum feedback is to connect to the PC through the Mobius camera using the USB supplied and use Msetup to format the card.

Thanks for the help,  ;D